The Town of Landover Hills Maryland, Police Department, strives to provide fair and unbiased service to all persons that live, work, and visit the Town of Landover Hills. In most cases, if there is a question concerning the actions taken by a Landover Hills police officer, there are legal or procedural explanations. However, situations do arise when errors or omissions may occur. If we have not met your expectations or you believe an incident of misconduct by our personnel has occurred, we want to know about it. While every incident may not rise to the level of a formal complaint, we encourage you to express any concerns you may have to one of our supervisors.
Filing a Complaint
The Landover Hills Police Department investigates all complaints made against the Department and any of its members, in a full, fair, and impartial manner. When filing a complaint, please be as specific as possible regarding dates, times, places and the identity (if known) of those involved (including any witnesses), and what the Department or employee did, or failed to do (which is the basis for your complaint). This information will contribute significantly to a thorough investigation of the incident.
If you provide your name and either: address, phone number, or e-mail, you will be notified of the receipt of your complaint within 72 hours. You will also be updated as to the status of your complaint at least every 30 days. Upon the conclusion of the investigation of our complaint, you will be notified of the finding and of any discipline imposed (per confidentially policies and applicable law).
Complaints will be accepted by telephone at 301-773-6400, in person, by U.S. Mail, e-mailed as an attachment to [email protected], or dropped off, at the Landover Hills Town Hall, located at: 6904 Taylor Street, Landover Hills, Maryland 20784. The Town's Office hours are Monday through Friday 9:00 a.m. to 5:00 p.m., with exception of government holidays. Complaint forms may also be obtained at our Town Hall during these hours.
Download and Print/Save Complaint Against Police Practices Form