The Town of Landover Hills
Maryland, Police Department, strives to provide fair and
unbiased service to all persons that live, work, and visit the
Town of Landover Hills. In most cases, if there is a question
concerning the actions taken by a Landover Hills police
officer, there are legal or procedural explanations. However,
situations do arise when errors or omissions may occur. If we
have not met your expectations or you believe an incident of
misconduct by our personnel has occurred, we want to know
about it. While every incident may not rise to the level of a
formal complaint, we encourage you to express any concerns you
may have to one of our supervisors.
Filing a Complaint
The Landover
Hills Police Department investigates all complaints made
against the Department and any of its members, in a full,
fair, and impartial manner. When filing a complaint,
please be as specific as possible regarding dates, times,
places and the identity (if known) of those involved
(including any witnesses), and what the Department or
employee did, or failed to do (which is the basis for your
complaint). This information will contribute significantly
to a thorough investigation of the incident.
If you provide
your name and either: address, phone number, or e-mail,
you will be notified of the receipt of your complaint
within 72 hours. You will also be updated as to the status
of your complaint at least every 30 days. Upon the
conclusion of the investigation of our complaint, you will
be notified of the finding and of any discipline imposed
(per confidentially policies and applicable law).
Complaints will
be accepted by telephone at 301-773-6400, in person, by
U.S. Mail, e-mail, or dropped off, at the Landover Hills
Town Hall, located at: 6904 Taylor Street, Landover Hills,
Maryland 20784. The Town's Office hours are Monday through
Friday 9:00 a.m. to 5:00 p.m., with exception of
government holidays. Complaint forms may also be obtained
at our Town Hall during these hours.